Things to Check Before Buying Two-Wheeler Insurance Online

Introduction 

In India, owning a two-wheeler is not just about convenience—it’s also a responsibility. And part of that responsibility is ensuring your bike is protected with the right insurance policy. The Motor Vehicles Act, 1988 makes it mandatory to have at least a third-party liability insurance for all two-wheelers. But with so many insurance companies and plans available online, how do you ensure you’re making the right choice?

The answer lies in knowing exactly what to check before buying two-wheeler insurance online. By being informed, you can save money, get better coverage, and avoid unpleasant surprises during a claim.

Below are the key factors every bike owner should review before purchasing an insurance policy online.



1. Type of Policy – Third-Party or Comprehensive

The first step is deciding which type of policy suits your needs:

  • Third-Party Liability Insurance – This covers damage or injury to a third party but does not cover your own bike’s damage. It’s mandatory by law and usually has lower premiums.

  • Comprehensive Insurance – This covers both third-party liabilities and damage to your own two-wheeler due to accidents, theft, fire, or natural disasters.

Tip: If your bike is new or valuable, a comprehensive policy is highly recommended.

2. Coverage Inclusions

Go beyond the premium cost and carefully check what the policy actually covers. Look for:

  • Accident-related damage to your vehicle

  • Theft coverage

  • Natural calamities (floods, earthquakes, etc.)

  • Fire damage

  • Personal accident cover for the owner-driver

Make sure the inclusions match your riding habits and risk exposure.

3. Policy Exclusions

Exclusions are the situations where your insurer will not provide coverage. Common exclusions include:

  • Damage when riding without a valid licence

  • Drunk driving accidents

  • Mechanical or electrical breakdown

  • Wear and tear of parts

  • Using the bike for illegal activities

Tip: Always read the “Exclusions” section in the policy document to avoid surprises during a claim.

4. Insured Declared Value (IDV)

IDV is the current market value of your bike, and it directly affects both your premium and claim amount. A higher IDV means:

  • Higher premium

  • Higher claim payout in case of total loss or theft

Tip: Don’t choose an unrealistically low IDV just to save on premiums—it may hurt you during a claim.

5. Add-On Covers

Add-ons enhance your policy for an extra premium. Common ones include:

  • Zero Depreciation Cover – No deduction for depreciation on replaced bike parts during claims.

  • Roadside Assistance – Help in case of breakdown or fuel shortage.

  • Engine Protection – Covers engine repair costs after water ingress or oil leakage.

  • NCB Protect – Keeps your No Claim Bonus intact even after a claim.

Choose only the add-ons you really need to balance coverage and cost.

6. Premium and Affordability

While it’s tempting to go for the cheapest policy, focus on value for money instead of just cost. Compare premiums from different insurers online, keeping in mind:

  • Coverage offered

  • IDV provided

  • Add-ons included

7. Claim Settlement Ratio (CSR)

CSR shows the percentage of claims an insurer settles compared to total claims received. A high CSR means better chances of a smooth claim experience. Look for insurers with a CSR above 85–90%.

8. Cashless Garage Network

If you ever need repairs, a wide network of cashless garages will save you hassle and out-of-pocket expenses. Check:

  • The number of network garages in your city

  • Whether they offer 24/7 support

9. No Claim Bonus (NCB)

NCB is a reward for not raising any claims during your policy period. It can reduce your renewal premium by up to 50% over time. Ensure your insurer offers NCB benefits and check if there’s an NCB Protect add-on.

10. Customer Reviews & Service Quality

A policy may look perfect on paper but fail in real-life situations. Read online reviews and ratings to understand:

  • Claim settlement experience

  • Customer support responsiveness

  • Transparency in terms and conditions

11. Policy Renewal Process

Choose an insurer that offers a hassle-free online renewal process. The best companies allow renewal in minutes via website or mobile app without excessive paperwork.

12. Digital Policy Issuance

When buying online, ensure the insurer sends a digitally signed policy document immediately after payment. You can keep this e-policy on your phone as it is legally valid under IRDAI regulations.

Final Thoughts

Buying two-wheeler insurance online in India can be quick, convenient, and cost-effective—but only if you know what to check before making the purchase. Focus on coverage, IDV, add-ons, claim history, and service quality rather than only the premium amount.

By doing your research and comparing policies carefully, you’ll not only comply with the law but also protect your ride and finances against unforeseen events.

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