How to Check FASTag Balance in India – 2025 Guide

 If you own a vehicle, you are likely familiar with FASTag!

FASTag is an advanced toll payment system that uses RFID (Radio Frequency Identification) technology to make payments automatically at toll plazas.

With FASTag, there is no need to wait in long queues. Simply drive through the FASTag lane, your tag is scanned, and the toll is automatically deducted. But this only works if your FASTag account has sufficient balance. Keeping your FASTag recharged is essential for smooth travel.

In this guide, we will show you how to check FASTag balance in India in 2025, so you never face delays at toll plazas.



How to Check FASTag Balance in 2025

1. Using the MyFASTag App

You can check your FASTag balance online through the MyFASTag App:

  • Download the MyFASTag app from Google Play Store or Apple App Store.
  • Install the app and complete registration by entering your details.
  • Select the bank that issued your FASTag.
  • Enter your vehicle registration number and the linked UPI ID.
  • Tap Validate to continue.

Your FASTag balance will be displayed on the screen.

2. Using Your Bank App

Most banks also allow you to check your FASTag balance via their apps:

  • Log in to your bank app.
  • Navigate to the FASTag section.
  • View your FASTag balance instantly.

Note: This works for most banks, including HDFC, ICICI, Bajaj Allianz, and others.

3. Using Missed Call Service

You can check your balance by giving a missed call:

  • Ensure your phone number is registered with your FASTag account.
  • Dial +91-8884333331 from the registered number.
  • The call disconnects automatically.

You will receive an SMS with your current FASTag balance.

4. Using the NHAI Helpline

The National Highways Authority of India (NHAI) provides FASTag support via helpline 1033. You can call for issues like:

  • Your vehicle is stopped at a toll despite an active FASTag.
  • FASTag payments are not being accepted.
  • Scanner errors or unrecognized tags.
  • Problems with monthly passes at toll plazas.

5. Checking via SMS

You can check FASTag balance through SMS:

  • Open your SMS app and create a new message.
  • Type BAL “vehicle number” in the required format.
  • Send it to your FASTag issuing bank or NPCI’s official number.
  • Receive an SMS with your balance and recent transactions.

Note: The SMS format and number may vary by bank. Check your bank’s website for details.

6. Using Apps like PhonePe, Paytm, or Google Pay

Many payment apps allow you to check FASTag balance:

  • Open the app and go to Recharge & Pay Bills.
  • Tap FASTag Recharge.
  • Select your FASTag bank.

If linked, your balance will be shown. If not, enter your vehicle number or UPI ID.

Why Checking FASTag Balance Is Important

FASTag reduces traffic, saves fuel, and ensures faster toll payments. Regularly checking your balance:

  • Ensures you have enough funds for tolls.
  • Helps avoid delays at toll plazas.
  • Allows you to track spending and recharge on time.
  • New FASTag Rules (Effective 17th January 2025)

Blacklisting Rules:

Payment fails if FASTag is blacklisted or low on balance for over 60 minutes before toll.

If blacklisted for more than 10 minutes after scanning, toll is rejected, and double charges may apply.

Grace Period Rules:

You have 70 minutes before reaching a toll to fix your FASTag.

Recharge within 10 minutes after a failed scan to request a refund.

Payment & Chargeback Rules:

Payments made 15+ minutes after toll crossing may incur extra charges.

Refund requests for incorrect charges can be made 15 days after payment.

Conclusion

FASTag is designed to make toll payments easier, save time, reduce fuel consumption, and encourage cashless transactions. However, it’s crucial to monitor your balance and recharge on time to avoid delays at toll plazas.

With apps, SMS, missed calls, and bank portals, checking your FASTag balance is simple and convenient. Staying updated ensures smooth and hassle-free travel across India in 2025. For added peace of mind, you can also explore Square Insurance for reliable vehicle insurance solutions that complement your FASTag experience.

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